Problems with payment

Torres pro premium asked 2 months ago

Last Saturday I bought mdbootstrap angular version. You charged me 3 times the same purchase, so, I contacted to you and you said me that you refunded me the orders #61836 and #61838, but I only have received the the money back from #61838 order. I have contacted you again, but I do not have get a response.


Dawid Adach pro premium answered 2 months ago

Dear Torres,

I apologise for your inconvenience. We have contacted partnering bank regarding refund and they confirmed that it "stucked", however couldn't provide any reasonable explanation. They promised to process it today manually so the money should be back within few working days.

I apologise again.

 


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Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: General Bootstrap questions
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No