does MDB Extended price include with MDB Pro? or Extended it

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Topic: does MDB Extended price include with MDB Pro? or Extended it self alone?

Paul Kim (Little Tiger) pro asked 8 months ago

Expected behavior recently I purchase MDB-Extended because I need the plugins, and I found that there is an MDB Pro package included.

I already purchase MDB Pro a long time ago and I wonder did I just purchase twice for MDB Pro.

my invoice numbers are

50619

88931

if so, I want to refund extended and buy a plugin only.

Actual behavior

Resources (screenshots, code snippets etc.)


Mateusz Leciejewski staff pro answered 8 months ago

Dear @Paul Kim (Little Tiger),

please place an order for a jquery plugin pack (which includes plugins only), you can find it here: https://mdbootstrap.com/products/jquery-plugins-pack/.

After it, please contact me at m.leciejewski@mdbootstrap.com with the details of this case & order number. Then I will be able to refund the money for the order with the extended package (88931).

Best regards, Mateusz


I sent an email to "m.leciejewski@mdbootstrap.com" here requesting a refund.

but I haven't got any reply yet. nor my balance not been refunded.

I decide not using plugins. so just refund it, please.


Mateusz Leciejewski staff pro commented 8 months ago

Dear @Paul Kim (Little Tiger),

Apologies for my lack in reponse.

Please check your email inbox, I answered your message.

Best, Mateusz


I just check the email and there's only part refunded. as I said above, I don't want to use this plugin anymore, please, refund with the full cost.

thank you.


Mateusz Leciejewski staff pro commented 8 months ago

@Paul Kim (Little Tiger) Unfortunately, there is no option for a full cost refund in that case. Since MDB is HTML/CSS/JS library there is no license key validation therefore due to technical limitations we are not able to manage access to it after making a purchase.

You can find that information in our policy: https://mdbootstrap.com/general/return-refund-policy/

Best, Mateusz


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: jQuery
  • MDB Version: 4.8.5
  • Device: desktop
  • Browser: chrome
  • OS: windows 10
  • Provided sample code: No
  • Provided link: No