Topic: Billing Issue - Canceled subscription but was charged anyways

capitalit priority asked 2 months ago

Expected behavior

I cancelled my MDB subscription a few weeks before it was supposed to auto bill. I expected it to not renew. It did renew and charged me $299 on 01/10/23.

Actual behavior

I was charged for the subscription. Please cancel and refund the money.

Resources (screenshots, code snippets etc.)

Sylwia staff answered 2 months ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, refunds, products, partnerships, and other non-technical queries - it should be asked directly to

I've reached out to you via the email address assigned to your mdbootstrap account.

Keep coding


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Specification of the issue

  • User: Priority
  • Premium support: Yes
  • Technology: Other
  • MDB Version: -
  • Device: N/A
  • Browser: N/A
  • OS: N/A
  • Provided sample code: No
  • Provided link: No