Topic: Cannot cancel subscription

Kean free asked 1 week ago


Very poor website :( I cannot cancel my subscription and it has just billed me for another year I don't use. I havent used MDB in over 2 years and I thought this subscription was cancelled. PLEASE cancel my subscription and refend the amount just billed on 8 July which it wouldn't let me cancel.


MDBootstrap staff commented 1 week ago

Hi,

We sincerely apologize for the inconvenience. Your subscription has been canceled, and a refund has been issued. You should expect to receive your money back within a few days.

Best regards, Rafał



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Status

Resolved

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 7.3.2
  • Device: All
  • Browser: All
  • OS: All
  • Provided sample code: No
  • Provided link: No