Topic: I need your support. I got no answer for my e-mail.

Michael85 priority asked 1 hour ago


I am MDB Customer since years. This week i got new offers from MDB with a large discount. I bought standard and VUE.

But the cancelation of one subsciption should not work.

Paying for the new subscriptions is ok for me.

The subscription i want to cancel:

enter image description here

Could you please help.

Normaly i am very happy with MDB but the costs for my company must be ok.

Thanks and best regards.

Michael


Michael85 priority commented 1 hour ago

I have reacted to the special offers i have got.



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Status

Opened

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: n.n.
  • Browser: all
  • OS: win 10
  • Provided sample code: No
  • Provided link: No