Topic: need to cancel and get refund
regattacentral priority asked 2 months ago
I had attempted to cancel before the autorenewal occurred. The renewal still went through.
Please cancel and refund the $519 to my Amex immediately. (Note: I'm not finding any contact information on your site for billing questions so this seems to be the only channel I can go through before submitting a chargeback)
Sylwia staff answered 1 month ago
The support forum is dedicated to technical questions.
All questions regarding MDB licensing, refunds, products, partnerships, and other non-technical queries - it should be asked directly to firstname.lastname@example.org
I've reached out to you via the email address assigned to your mdbootstrap account.
This topic is closed.
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- User: Priority
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 5.0.0
- Device: Windows
- Browser: Edge
- OS: Windows
- Provided sample code: No
- Provided link: No