Topic: need to cancel and get refund

regattacentral priority asked 2 months ago

I had attempted to cancel before the autorenewal occurred. The renewal still went through.

Please cancel and refund the $519 to my Amex immediately. (Note: I'm not finding any contact information on your site for billing questions so this seems to be the only channel I can go through before submitting a chargeback)

Sylwia staff answered 1 month ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, refunds, products, partnerships, and other non-technical queries - it should be asked directly to

I've reached out to you via the email address assigned to your mdbootstrap account.

Keep coding


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Specification of the issue

  • User: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 5.0.0
  • Device: Windows
  • Browser: Edge
  • OS: Windows
  • Provided sample code: No
  • Provided link: No