Topic: There is a duplicate subscription on my account
Tong GeneralDevil premium asked 9 months ago
Dear whom it may concern,
Yesterday I place order on MDB Standard Essential - 1 user, Annual for €110.00 for 1 item ##135510 (I got a discount)
After I finished my payment method with my credit card and can access your service.
Today, I got massage from my credit card that it place order MDB Standard Essential - 1 user, Annual for €199.00 for 1 item without my approved
Moreover, It double my subscription on same term of service.
Please cancel subscription and cancel order payment from my credit card on MDB Standard Essential - 1 user, Annual for €199.00 for 1 item
Hello @Tong GeneralDevil,
The support forum is dedicated to technical questions.
All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to firstname.lastname@example.org
We replied to the email you sent us at email@example.com, please check your inbox.
This topic is closed.
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- User: Premium
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 3.10.2
- Device: PC
- Browser: Chorme
- OS: Window 10
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