No Gitlab Acces anymore


Topic: No Gitlab Acces anymore

Govaert pro premium asked 5 months ago

Hello,

I purchased an Angular License somewhere last year. There was a problem with the connection to Gitlab. Whenever I try and go back to this page now I get a 404.

My Application no longer wants to build because of the connection that is not working.

Can you please look into this problem as I can no longer deploy my produts.

Kind regards


Mateusz Leciejewski staff pro answered 5 months ago

Hello @Govaert,

firstly, there were no angular repositories in your account, hence the problem with deploy of product. Sorry about that!

Do you still have a 404 error when you enter gitlab? Yesterday we had a temporary connection problem to the server, so you may have experienced a lack of access.

If that's still the case, please let me know.

Best, Mateusz


Govaert pro premium commented 5 months ago

Sorry, the problem is back since yesterday...


Govaert pro premium commented 5 months ago

Hi,

The problem had been solved for a few days, since yesterday it is back again... enter image description here enter image description here


Mateusz Leciejewski staff pro commented 5 months ago

@Govaert Please try again now, it should work. btw. we'll take a closer look at why this happens


Govaert pro premium commented 4 months ago

@Mateusz Leciejewski, it worked for a couple of days and now its broken again. Can you a look at this please asap? thanks


Mateusz Leciejewski staff pro commented 4 months ago

@Govaert once again, we are sorry! I added them back.


Govaert pro premium commented 4 months ago

@Mateusz Leciejewski and again :-(, can we not fix the root cause?


Govaert pro premium commented 4 months ago

@Mateusz Leciejewski, it happens again. Can't build the project anymore...


Mateusz Leciejewski staff pro commented 4 months ago

@Govaert I think I'll have to set a reminder to check your account every 2 days until it won't be fixed (it will be done this week). Now repositories are back on your account.


Govaert pro premium commented 2 months ago

@Mateusz Leciejewski This problem is back again...

Can you please fix this? I can't build my project and need to go live today..


Govaert pro premium answered 4 months ago

Need a solution for this please! I would like to be able to build my project for more than twice every month!


Mateusz Leciejewski staff pro commented 4 months ago

please look at my comment above


Govaert pro premium commented 2 months ago

I would love to see a response/help please...


Mateusz Leciejewski staff pro commented 2 months ago

@Govaert, on June 13, 12 months of maintenance for your order ended, so you lost access to the repositories on gitlab. In order to get further maintenance & gitlab access, you need to extend the license: https://mdbootstrap.com/renew-licenses/


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: Angular
  • MDB Version: 9.0.0
  • Device: Laptop
  • Browser: Chrome
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No