if5.mdba free asked 3 years ago

Expected behavior launching cookie modal every time the website is oppened Actual behavior never launched Resources (screenshots, code snippets etc.)

Sebastian Kaczmarek staff commented 3 years ago

Could you please provide me with your website address? It will be much easier to resolve this issue.

if5.mdba free commented 3 years ago

ok please thank you https://test.rendezvousservices.com

Sebastian Kaczmarek staff answered 3 years ago

In your modal trigger, you have a condition like:

"Url contains localhost:4200"

which is never fulfilled on your site. Please remove it and everything will work fine

if5.mdba free commented 3 years ago

Hello Sebastian, in fact the container used on the website is FXX938 and the condition is https://test.rendezvousservices.com. and it's not working, I created a new container to test it locally that's why I created the condition localhost. So It's still not working..

Sebastian Kaczmarek staff commented 3 years ago

The conditions in the trigger work as and. So if you have, say, Condition 1 and Condition 2 then the modal will fire only if both of them are fulfilled. In your case, the two conditions are exclusionary so the modal will never show up.

Please insert min. 20 characters.


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Specification of the issue

  • User: Free
  • Premium support: No
  • Technology: BrandFlow
  • MDB Version: -
  • Device: laptop
  • Browser: chrome
  • OS: windows 10
  • Provided sample code: No
  • Provided link: No