if5.mdba free asked 3 years ago


Expected behavior launching cookie modal every time the website is oppened Actual behavior never launched Resources (screenshots, code snippets etc.)


Sebastian Kaczmarek staff commented 3 years ago

Could you please provide me with your website address? It will be much easier to resolve this issue.


if5.mdba free commented 3 years ago

ok please thank you https://test.rendezvousservices.com


Sebastian Kaczmarek staff answered 3 years ago


In your modal trigger, you have a condition like:

"Url contains localhost:4200"

which is never fulfilled on your site. Please remove it and everything will work fine


if5.mdba free commented 3 years ago

Hello Sebastian, in fact the container used on the website is FXX938 and the condition is https://test.rendezvousservices.com. and it's not working, I created a new container to test it locally that's why I created the condition localhost. So It's still not working..


Sebastian Kaczmarek staff commented 3 years ago

The conditions in the trigger work as and. So if you have, say, Condition 1 and Condition 2 then the modal will fire only if both of them are fulfilled. In your case, the two conditions are exclusionary so the modal will never show up.



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Status

Answered

Specification of the issue

  • User: Free
  • Premium support: No
  • Technology: BrandFlow
  • MDB Version: -
  • Device: laptop
  • Browser: chrome
  • OS: windows 10
  • Provided sample code: No
  • Provided link: No