Topic: Subscribers not showing up

yashsartanpara free asked 5 years ago


After following all the required steps to setup brandflow on my website and allowing notification , Subscribers are not showing up.


Sebastian Kaczmarek staff commented 5 years ago

Does the problem still occur? I cannot reproduce this one


yashsartanpara free commented 5 years ago

Yes. multiple users facing this problem.


yashsartanpara free answered 5 years ago


Hi Sebastian,

It was working fine with Firefox but I was facing problems with chrome. Currently its not working on either one. I'm facing following problems - Subscribers are not increasing and old subscribers aren't receiving notifications.

Could you please look into this matter? Thanks!

 


Sebastian Kaczmarek staff commented 5 years ago

Could you please give a link to your website? It would help a lot


Sebastian Kaczmarek staff answered 5 years ago


Ok, I've found the reason for the failure. It was our fault, but it is already working. Please let me know if you still have any problems.


yashsartanpara free commented 5 years ago

Working now. Thank you



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Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: BrandFlow
  • MDB Version: -
  • Device: Desktop
  • Browser: Chrome
  • OS: Windows10
  • Provided sample code: No
  • Provided link: No