Expected behavior When I open the cancel-subscription page for my MDB Advanced Bundle (1 user, Annual), I should be able to select a cancellation reason and confirm the cancellation.

Actual behavior The cancel-subscription page loads but is completely unresponsive. The "Cancel reason" and "Confirm" steps cannot be clicked — only the "Back to the profile" button works. Nothing on the page reacts.

The browser console shows that the MDB JS bundle fails to initialize, so every script depending on it throws. Key errors:

• compiled.min.js?ver=9.3.0-update.4:49 Uncaught TypeError: Cannot read properties of undefined (reading 'backdrop')
• mdb-cancel-subscription.js?ver=4.20.0-update.3:355 Uncaught ReferenceError: mdb is not defined
• Uncaught ReferenceError: mdb is not defined (also thrown in window.onload and several inline scripts on the page)
• search.min.js?ver=1.1.0:1 Uncaught (in promise) ReferenceError: mdb is not defined

Because mdb is never defined, the cancellation flow is broken.

Since I cannot cancel through the UI, I have already cancelled the recurring payment on PayPal (subscription ID: I-PH****C3US). Please confirm that my subscription is marked as cancelled on your side as well, so it will not auto-renew, and please fix the broken cancel-subscription page.

Resources (screenshots, code snippets etc.) Screenshot of the frozen cancel page:

Full browser console output: JQMIGRATE: Migrate is installed, version 3.4.1 compiled.min.js?ver=9.3.0-update.4:49 Uncaught TypeError: Cannot read properties of undefined (reading 'backdrop') mdb-cancel-subscription.js?ver=4.20.0-update.3:355 Uncaught ReferenceError: mdb is not defined cancel-subscription/?sub=I-PH******C3US&pm=paypal:1008 Uncaught ReferenceError: mdb is not defined at cancel-subscription/?sub=I-PH******C3US&pm=paypal:1008:20 search.min.js?ver=1.1.0:1 Uncaught (in promise) ReferenceError: mdb is not defined cancel-subscription/?sub=I-PH******C3US&pm=paypal:920 Uncaught ReferenceError: mdb is not defined at window.onload (cancel-subscription/?sub=I-PH******C3US&pm=paypal:920:23) VM207:1 Uncaught ReferenceError: mdb is not defined at <anonymous>:1:24 at gtm.js?id=GTM-W7MBMN:1015:429 at gtm.js?id=GTM-W7MBMN:1016:132 at gtm.js?id=GTM-W7MBMN:1016:132 at gtm.js?id=GTM-W7MBMN:1016:132 at gtm.js?id=GTM-W7MBMN:1016:132 at gtm.js?id=GTM-W7MBMN:1016:132 at gtm.js?id=GTM-W7MBMN:1016:132 at rS (gtm.js?id=GTM-W7MBMN:1017:31) at Kd.qS (gtm.js?id=GTM-W7MBMN:1014:95)