Can't download the snippet (The snippet requires MDB PR


Topic: Can't download the snippet (The snippet requires MDB PRO component)

IPA pro premium asked 4 months ago

I have ordered "Super Bundle: MDB PRO + All Plugins + All Templates 70% OFF (jQuery version)". I want to download a snippet called "Accordion with a table" which requires MDB PRO component.

Does it not included in my order? Can you please explain how I can download this snippet and what I need to do to be able to download other snippets that requires MDB PRO component. Thanks!

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Mateusz Leciejewski staff pro commented 4 months ago

@IPA My apologies for your inconvenience! Badge PRO is required to download snippets and it was missing on your account. Please try again.


IPA pro premium commented 4 months ago

Thanks @Mateusz Leciejewski! Can you please explain why I need to change the "snippet settings" from PRO to Free to be able to download the snippet?


Mateusz Leciejewski staff pro commented 4 months ago

Dear @IPA,

I'm sorry for the lack of response!

Yesterday we took care to fix this error you reported immediately, and tomorrow morning we'll push a fix for snippets that should eliminate this problem.

Please let me know if you still cannot download the snippet properly.

Once again, sorry that I did not inform you about the status of this error & that we're taking care of it.

Kind regards, Mateusz


IPA pro premium answered 4 months ago

Thank You for your quick response ! However it still says ERROR in red while saving the snippet set in PRO - I am sending printscreen for reference - many thanks K.Kalwala

ps: I have logged out and logged on again and check on two different snippets


IPA pro premium answered 4 months ago

Good day

I am working as DEVELOPER in IKEA with PRODUCT OWNER Martina Cosic which was contacting You last Friday 15th May. After Your Friday update of badge we are still experiencing a situation that while changing snippet setting whatever to PRO or FREE we receive ERROR or we can download in some cases NOT completed code: eg in case of the slim sidebar - it saves code with incomplete CSS etc - also in some more trivial case we are able to download the code but my guess is : It is still to be fixed - please contact me on my phone: +46 73 531 69 57 - Krzysztof Kalwala - l - Please contact us as soon as you can - many thanks!


Mateusz Leciejewski staff pro commented 4 months ago

@IPA apologies for the inconvenience! Please look at my answer above.

Kind regards, Mateusz


IPA pro premium answered 4 months ago

Thank You for your quick response ! However it still says ERROR in red while saving the snippet set in PRO - I am sending printscreen for reference - many thanks K.Kalwala

ps: I have logged out and logged on again and check on two different snippets


IPA pro premium answered 4 months ago

Thank You for your quick response ! However it still says ERROR in red while saving the snippet set in PRO - I am sending printscreen for reference - many thanks K.Kalwala

ps: I have logged out and logged on again and check on two different snippets


Mateusz Leciejewski staff pro commented 4 months ago

@IPA snippets fix has been added. Please check if problems still occur.


Mateusz Leciejewski staff pro answered 4 months ago

@IPA I will let you know that the fix has been made as soon as I get confirmation from the developers that it is already added


IPA pro premium commented 4 months ago

great thanks for help!


Mateusz Leciejewski staff pro answered 4 months ago

@IPA snippets fix has been added. Please check if problems still occur.


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: General Bootstrap questions
  • MDB Version: -
  • Device: Laptop
  • Browser: Google Chrome
  • OS: Microsoft Windows 10 Enterprise
  • Provided sample code: No
  • Provided link: Yes
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