Topic: download version 9.0.0
Despite my subscription being active until October 10, 2026, I am currently unable to download version 9.0.0. The download link for version 9.0.0 appears to be locked, behaving as though my license has expired.
Current Accessible Version: 8.0.0
Required Version: 9.0.0 (Locked/Inaccessible)
I require access to version 9.0.0 to proceed with the migration to Angular 20. My understanding is that my active Annual subscription plan includes all major updates and releases during the subscription period.
Could you please investigate why my active license is preventing access to the latest version (9.0.0)?
Hello,
We have checked the account associated with your user ID and currently do not see any active order or subscription assigned to this account.
To allow us to verify your subscription and grant access to the latest version, could you please provide one of the following:
- the email address used when placing the order, or
- the order number
Once we receive this information, we will promptly investigate and get back to you.
We apologize for any inconvenience caused.
Kind regards,
Mateusz
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