Topic: I'm a paid customer but I'm bugged about downloading

Extarys pro asked 5 years ago

I'm a paid customer but every now and then, while browsing the forum and the docs, I got the popup asking me to download the free version or offering me a discount.   I think this is a disgrace to the paid customers who put money into a great product and awesome tech support to get bother by such ads.

Piotr Bender free answered 5 years ago

Hello Dicaire, Thank you for reaching out to us with your issue. I wanted to apologize you for any inconvenience you have stumbled upon browsing through our website. We will do our best to adjust our modals so that they won't bother you or other pro clients anymore. Best regards, Piotr

Extarys pro commented 5 years ago

Thanks! <3

Please insert min. 20 characters.


Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.


Specification of the issue

  • User: Pro
  • Premium support: No
  • Technology: General Bootstrap questions
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No