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Topic: 4.10 update

joanne.friedman pro asked 4 years ago

Expected behavior - that I should be able to update to 4.10 from my account

Actual behavior I CANT GET THE UPDATE. the download button in my "orders" calls a 4.8.10 zip file.

Be patient was the response to my first inquiry of this problem and that was more than a month ago. Now I get email from MDB to update to 4.10 today and yet I still can't. Be patient is not an acceptable answer when my license is for an infinite number of updates.

Resources (screenshots, code snippets etc.) https://mdbootstrap.com/profile/my-orders/

Ozcan Arslan pro commented 4 years ago

Same for me too. I have version 4.8.11 to download in my orders page.

Sebastian C pro answered 4 years ago

I'm having the same issue - the download link for my order is stuck at MDB_Pro_4.8.10.zip

Mateusz Leciejewski staff commented 4 years ago

@Sebastian C sorry about that! Now the newest version should be available on your account.

Sebastian C pro commented 4 years ago

My order has disappeared completely - the downloads tab now reads:

"You have no products yet."

Mateusz Leciejewski staff commented 4 years ago

@Sebastian C it was my fault. I forgot to change your order status. Everything should be fine now!

Thomas Emmanuel free commented 4 years ago

@Mateusz Leciejewski it says ""You have no products yet."" please help.

Mateusz Leciejewski staff commented 4 years ago

@Thomas Emmanuel could you please write to me at m.leciejewski@mdbootstrap.com and send me order confirmation or information about license you purchased?

Volodymyr Yatsynych pro answered 4 years ago

The download button in my "orders" calls a 4.8.10 zip file too.

Mateusz Leciejewski staff commented 4 years ago

@Volodymyr Yatsynych please check now

Mateusz Leciejewski staff answered 4 years ago

Dear @Ozcan Arslan & @joanne.friedman,

I apologies for all the proeblems & inconveniences!

Already both of you should have available the newest version at your orders.

Please check and let me know!

Best regards, Mateusz

Ozcan Arslan pro commented 4 years ago

Thanks for your respond I can download the newsest version of standard MDB Pro, I also have MDB Admin Dashboard Pro too and I guess it will take a while more ?
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Status

Answered

Specification of the issue
  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB jQuery
  • MDB Version: 4.10.0
  • Device: pc
  • Browser: firefox
  • OS: win10
  • Provided sample code: No
  • Provided link: Yes
Tags
license-update
About author
joanne.friedman
Pro User 10Support score
2Questions 0Answers 0Snippets