Topic: Direct download to up-to-date MDB Pro files
magikweb priority asked 5 years ago
Expected behavior
Being able to download the files in the Orders section (or elsewhere).
Actual behavior
The files are outdated according to the changelogs. There seems to be a way to download them only through Gulp (which we do not use for our projects).
Thank you for any follow-up!
Mateusz Leciejewski staff answered 5 years ago
Dear @magikweb,
The package you owned were outdated because we do not support it anymore.
I switched products in your order, so please check if everything is alright, and you can renew it now
Best regards, Mateusz
magikweb priority answered 5 years ago
Actually, we were charged twice even though there was an error both times. Would it be possible to refund one of them please?
Mateusz Leciejewski staff commented 5 years ago
@magikweb of course, I've forwarded your case to our financial department. Usually, refunds go through within a few days, so please expect money on your account within few next days.
magikweb priority answered 5 years ago
Thank you! We now have the right product in our cart, but upon paying, we get a server-side "Gateway Time-out". I guess it's because the website is too slow at the moment. We'll retry another time.
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Answered
- ForumUser: Priority
- Premium support: Yes
- Technology: MDB jQuery
- MDB Version: 4.8.11
- Device: PC
- Browser: Chrome
- OS: Win 10
- Provided sample code: No
- Provided link: No