Topic: Direct download to up-to-date MDB Pro files

magikweb priority asked 4 years ago

Expected behavior

Being able to download the files in the Orders section (or elsewhere).

Actual behavior

The files are outdated according to the changelogs. There seems to be a way to download them only through Gulp (which we do not use for our projects).

Thank you for any follow-up!

Mateusz Leciejewski staff answered 4 years ago

Dear @magikweb,

The package you owned were outdated because we do not support it anymore.

I switched products in your order, so please check if everything is alright, and you can renew it now

Best regards, Mateusz

magikweb priority answered 4 years ago

Actually, we were charged twice even though there was an error both times. Would it be possible to refund one of them please?

Mateusz Leciejewski staff commented 4 years ago

@magikweb of course, I've forwarded your case to our financial department. Usually, refunds go through within a few days, so please expect money on your account within few next days.

magikweb priority answered 4 years ago

Thank you! We now have the right product in our cart, but upon paying, we get a server-side "Gateway Time-out". I guess it's because the website is too slow at the moment. We'll retry another time.

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Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB jQuery
  • MDB Version: 4.8.11
  • Device: PC
  • Browser: Chrome
  • OS: Win 10
  • Provided sample code: No
  • Provided link: No