Disable full screen trackpad problem

web
mobile

Topic: Disable full screen trackpad problem

Co.m.media pro asked 1 months ago

Hello, we noticed that with some trackpads and with the touch of the notebook the plugin does not work on the following browsers: Microsoft edge / Internet explorer, on the other browsers it works but scrolls more pages at a time.


Mateusz Łubianka staff answered 1 months ago

Hi @Co.m.media,

Do you mean this plugin? https://mdbootstrap.com/plugins/jquery/screen-scroller/ If yes, it works well oon the Microsoft edge.

as you can read in our official statement of supported browsers and devices, we do not support IE.

https://mdbootstrap.com/general/browsers-and-devices/

We are doing our best to ensure compatibility with older browsers, however, due to technical limitations, it's not always possible. IE11 is almost 6 years old and doesn't support many crucial features like flexbox. I think this article describes deeply this problem: https://css-tricks.com/a-business-case-for-dropping-internet-explorer/.

If we decided to fully support old browsers, we would neglect the development and improvement of our products

Best Regards,


Co.m.media pro answered 1 months ago

hi,

yes the plugin is this: https://mdbootstrap.com/plugins/jquery/screen-scroller/.

it also works on most of our computers but on the dell xps for example the trackpad does not work on microsoft edge.

As for speed, can you do something?


Mateusz Łubianka staff commented 1 months ago

Have you got any errors in the console? It's weird becouse it works well on my computer on Edge. I will create a task, and our team will check this. Best,


Co.m.media pro commented 1 months ago

No, unfortunately there are no errors in console


Co.m.media pro answered 1 months ago

If you try your demo (https://mdbootstrap.com/previews/docs/latest/html/fsscroller/basic.html#view-1) on microsoft edge for example the scroll does not work


Mateusz Łubianka staff commented 4 weeks ago

I tried and I can use my scroll on edge. What version of Edge do you use?


Co.m.media pro commented 4 weeks ago

the version we are using is: Microsoft Edge 42.17134.1098.0


Mateusz Łubianka staff commented 4 weeks ago

Can you update it to Microsoft Edge 44.17763.831.0 or newer?


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: jQuery
  • MDB Version: 4.11.0
  • Device: Desktop
  • Browser: Edge /internet explorer
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No