Topic: MDBootstrap Big Bundle is not a zip file

rgeffre free asked 5 years ago

I purchased the Big Bundle and have tried several downloads and several ways to extract this archive and it is not a valid archive on the MAC.  Please correct this ASAP, I just paid a lot of money for this so I could use one of the templates and I'm working on a deadline.

Bartłomiej Malanowski staff commented 5 years ago

Could you please provide us more details?

rgeffre free answered 5 years ago

I was able to download and unzip the file this time.  The zipped size is 16MB, and the unzipped size of the folder is 46MB.  Thanks for your assistance in getting this resolved. Regards, Renee Geffre

Dawid Adach pro answered 5 years ago

Dear Rgeffre, My apologies for your inconvenience. Could you please try download now? I have regenerated your grants. Please try to download again and let me know of the package size?

rgeffre free answered 5 years ago

I download the zip file from my account page using chrome on my Mac which is running OSX Sierra with all the latest patches. I unzip the file and instead of the folder and files I expect to see it creates an file.  If I unzip that it creates another zip file. When I open that file with any of my archive utilities like izip or Archiver, I get an error message: "An error occurred while trying to load or extract a file." If I try to unzip it in a terminal session I get an error message that the zip file is empty. I do not have these issues with the free MDBootstrap zip file or any other zipped file, only with the one I paid over $300.00 for. I have seen other messages on your support board from other users having a similar issue. I am working on a project I needed this for, which has a deadline, so I either need the software or a refund by close of business today. Regards, Renee Geffre    

Please insert min. 20 characters.


Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.



Specification of the issue

  • User: Free
  • Premium support: No
  • Technology: MDB jQuery
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No