Topic: [Billing] Subscription renewed without my confirmation

byword free asked 3 weeks ago


I was charged a renew subscription when I in fact did not subscribe to yearly subscription. I originally had one in 2023 but it expired, and now I'm suddenly charged one. Can you please cancel the the most recent subscription? I have not downloaded any of the assets. I would appreciate your help in this matter.


Mateusz Leciejewski staff answered 2 weeks ago


Hello,

I’ve reached out to you via the email address associated with your MDB account.

Kind regards,

Mateusz



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: Mac
  • Browser: Chrome
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No