Topic: Cannot log in!

Synapse free asked 4 years ago

I purchased MDB Pro in 2019 but and realise that I only have 6 months support but I do not seem to be able to log in atm. I searched for a contact link on the web site to ask for help on this but just keps getting re-directed in the "contact us" section so this is the only place I could see to ask for help.

Is there an email address I can use to contact someone so I can solve my log in problems ? If someone could please direct me to how I should proceed, that would be helpful.


Mateusz Leciejewski staff commented 4 years ago

Dear @Synapse,

My apologies for the inconvenience.

Please contact us at with details about the account you cannot log in to.

Kind regards, Mateusz

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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: PC
  • Browser: Chrome
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No