Topic: Checkout page broken

Felix premium asked 4 months ago


The checkout page is broken (https://mdbootstrap.com/checkout/). I would like to upgrade my license in order to access the pro features. The payment section seems to have a broken card:

The enter image description here

When I look into the console it looks like some of the cards were not found within the JS.

The first error in the console is the post that was triggert at the press of checkout. enter image description here

This are the errors when landing on the page: enter image description here

Also I dont really understand the difference of the mdbootstrap page and the TWElements page. It seems like they have different shops, is that correct?

Addendum: Its still impossible to select the Other category in this forum as the checker expects a MDB Version number, but the button is disabled when choosing Other.


Sebastian Kaczmarek staff commented 4 months ago

Hey, sorry to hear that. What package are you trying to buy? MDB or TWE? They do have separate shops and access is granted separately. Could you please try clearing your browser cache or trying to do that in incognito mode?


Felix premium commented 4 months ago

Hey, I am trying to buy TWE. I have tested multiple devices and multiple browsers. The problem persists.


Sebastian Kaczmarek staff commented 4 months ago

In order to buy TWE, you should visit this page https://tw-elements.com/pro/ and proceed with the purchase on the tw-elements.com website. Please make sure to clear the browser cache. One follow-up question: how did you end up on the mdbootstrap checkout when tried to buy TWE PRO? Is there any redirection or something? Please share more details because it's strange - you should have stayed on tw-elements.com to buy that package.


Felix premium commented 3 months ago

It was a link provided by your staff.



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Status

Opened

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: Other
  • MDB Version: -
  • Device: Laptop
  • Browser: Firefox
  • OS: Windows
  • Provided sample code: Yes
  • Provided link: Yes