Topic: login problems
TeleSon
priority
asked 1 year ago
Hello, unfortunately, at the moment we have problems to log in to your website (https://mdbootstrap.com). If we reset our password, it's possible to log in the first time after the new password is set, but if we try to relog to MBD, our credentials are denied with the following error message:"Something went wrong. Please try again" FireBug: Failed to load resource: the server responded with a status of 401 (Unauthorized) FireBug: Failed to load resource: the server responded with a status of 400 (Bad Request)What can be done to solve this problem?With kind regards,Michael GlöcknerIT Department
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Answered
- User: Priority
- Premium support: Yes
- Technology: Other
- MDB Version: -
- Device: PC
- Browser: Firefox
- OS: Windows 10
- Provided sample code: No
- Provided link: Yes
andreasbillebrahe pro commented 1 year ago
I have the same problem - very annoying
TeleSon priority commented 1 year ago
I have a solution. If you use your username instead of your email address, the login works.
Sebastian Kaczmarek staff commented 1 year ago
Hi guys, sorry for the issue. We'll fix it as soon as possible
GrantPhillips priority commented 1 year ago
This is still a problem. Thankfully use Username and Password works. Email and Password - no good.
Marcin Luczak staff commented 1 year ago
Hi @GrantPhillips,
We are aware of the problem and we are working on a fix for it. We are sorry for this inconvenience.