Topic: Renewal Process
I click the renew button from my account page. Nothing happens. How do I renew if clicking renew button does nothing?
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Status
Opened
Specification of the issue
- ForumUser: Free
- Premium support: No
- Technology: Other
- MDB Version: -
- Device: Computer
- Browser: Any
- OS: Any
- Provided sample code: No
- Provided link: No
Sebastian Kaczmarek staff commented 5 years ago
Can you see any console errors?
Mateusz Leciejewski staff commented 5 years ago
Dear @artnunez,
We apoologies for the inconvenience.
I split your order for the products you had in the package you bought a year ago, so the problem with renewal should disappear. Try to renew the license now.
If you have any questions, please let us know.
Best regards, Mateusz