Topic: Renewal Process

artnunez free asked 4 years ago

I click the renew button from my account page. Nothing happens. How do I renew if clicking renew button does nothing?

Sebastian Kaczmarek staff commented 4 years ago

Can you see any console errors?

Mateusz Leciejewski staff commented 4 years ago

Dear @artnunez,

We apoologies for the inconvenience.

I split your order for the products you had in the package you bought a year ago, so the problem with renewal should disappear. Try to renew the license now.

If you have any questions, please let us know.

Best regards, Mateusz

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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: Computer
  • Browser: Any
  • OS: Any
  • Provided sample code: No
  • Provided link: No