Topic: When making order I always get an error

marioolofsson free asked 6 years ago

I have bought both mdbootstrap 3 & 4 (query version) and when paying with card I always get an error on checkout and the order is still in my cart but I get an email that my order is complete. The error message I get is that my "Given VAT id is invalid" So you seems to have made something wrong with your payment solution. I do not get any field to put any VAT id in due to that I buy as a private person and not a company. Just wanted to make a heads up for that.. Best Regards, Mario

Sebastian Kaczmarek staff answered 6 years ago

Hi marioolofsson If you are getting this error it means that somehow the "Need an invoice?" checkbox is checked and you haven't provided any valid VAT ID. The strange thing is that you received an email which you shouldn't receive. We will take a look at this. Thank you for your feedback. Best regards, Sebastian Kaczmarek

Please insert min. 20 characters.


Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.



Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No