Topic: Help Cancelling Subscription

lorsum premium asked 1 week ago


As our company is moving away from Bootstrap, it is time to cancel subscriptions. When attempting to cancel the subscription, the Cancel subscription page fails to load fully.

I see what appears to be a progress bar underneath the subscription description. But there is not loaded to interact with.

Screen shot of cancellation page


It's requiring I provide sample code

Required link: Apple.com



My apologies for the inconvenience! I reported your issue do our developers.

Your subscription has already been cancelled via PayPal.

Keep in mind that if you cancel the subscription directly in the PayPal dashboard, its not necessary to also cancel it on the MDBootstrap.com website.

If you are having issues with the website functionality, please make sure that all adblockers and VPNs are disabled.

If the issues keep occurring - please reach out on our support forum in the Customer Support category.


lorsum premium commented 5 days ago

No real inconvenience! Just sad to go really.



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Status

Answered

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: Surface
  • Browser: Edge
  • OS: W11 Pro
  • Provided sample code: No
  • Provided link: Yes