Topic: Help Cancelling Subscription
lorsum
premium
asked 1 week ago
As our company is moving away from Bootstrap, it is time to cancel subscriptions. When attempting to cancel the subscription, the Cancel subscription page fails to load fully.
I see what appears to be a progress bar underneath the subscription description. But there is not loaded to interact with.

It's requiring I provide sample code
Required link: Apple.com
Mateusz Leciejewski
staff
answered 5 days ago
My apologies for the inconvenience! I reported your issue do our developers.
Your subscription has already been cancelled via PayPal.
Keep in mind that if you cancel the subscription directly in the PayPal dashboard, its not necessary to also cancel it on the MDBootstrap.com website.
If you are having issues with the website functionality, please make sure that all adblockers and VPNs are disabled.
If the issues keep occurring - please reach out on our support forum in the Customer Support category.
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Answered
- ForumUser: Premium
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 9.2.0
- Device: Surface
- Browser: Edge
- OS: W11 Pro
- Provided sample code: No
- Provided link: Yes