Topic: I have no active subscription, but I was charged

touhidrahman premium asked 8 hours ago


Hello,

I purchased a one-off TW elements download last year. A week ago I received an email that my subscription will be renewed. I logged in to MDbootstrap.com and checked the subscriptions section, and there is no active subscription. But I was charged today. Although it is a frustrating experience, I believe it occurred mistakenly.

I would like to get a refund as soon as possible and also terminate any & all (hidden or otherwise) subscription I have with MDBootstrap.com. Please let me know what I need to do next. Thank you for your support.

Kind regards, Touhid



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Status

Opened

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: TW Elements
  • MDB Version: 2.0.0
  • Device: NA
  • Browser: NA
  • OS: NA
  • Provided sample code: No
  • Provided link: No