Topic: Not authorized error

Paulino R. e Silva pro asked 1 month ago


Expected behavior Guys, iI purchased the MDB Pro to download one component (https://mdbootstrap.com/docs/standard/design-blocks/landing-page/news/#section-news-3) - and to test the others later - but it is impossible to get the code. I receive an unauthorized error, asking for login (I am already logged in)

Actual behavior Error. Even after to create an account, have aquired the MDBPro, I receive the same error

Resources (screenshots, code snippets etc.)


MDBootstrap staff commented 1 month ago

Hi, It looks like the issue is related to your subscription level. The component you are trying to access is part of the MDB Advanced package, while you currently have a Single-use subscription.

The Single-use subscription does not include access to certain premium components and advanced features, which would explain the "unauthorized" error you are encountering.

If you would like to upgrade your subscription to access these features, please contact us via email at contact@mdbootstrap.com

Thank you for understanding. Best regards, Rafał.



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Status

Resolved

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: TW Elements
  • MDB Version: 2.0.0
  • Device: macos
  • Browser: all
  • OS: macos
  • Provided sample code: No
  • Provided link: Yes