Holiday Notice: Support will be provided on a limited scale from December 24th, 2024, to January 2nd, 2025. Happy holidays and a wonderful New Year!


Topic: No Access to GitLab after Purchase

mhoskins free asked 5 years ago


Expected behavior

Access to GitLab after purchase of Vue Pro package

Actual behavior No way to authenticate into GitLab using the email address used during the purchase. I initially did not have the correct password somehow when I attempted to login, and now that I reset it, I am still unable to login because it states I need to confirm my email address (which I was never able to do to begin with).

Resources (screenshots, code snippets etc.)


Mateusz Leciejewski staff answered 5 years ago


Dear @mhoskins,

Please check your email inbox. I just reached out to you with a new password to your GitLab account.

Best regards, Mateusz



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Vue
  • MDB Version: 6.0.1
  • Device: pc
  • Browser: chrome
  • OS: linux
  • Provided sample code: No
  • Provided link: No