Topic: No Access to GitLab after Purchase

mhoskins free asked 4 years ago


Expected behavior

Access to GitLab after purchase of Vue Pro package

Actual behavior No way to authenticate into GitLab using the email address used during the purchase. I initially did not have the correct password somehow when I attempted to login, and now that I reset it, I am still unable to login because it states I need to confirm my email address (which I was never able to do to begin with).

Resources (screenshots, code snippets etc.)


Mateusz Leciejewski staff answered 4 years ago


Dear @mhoskins,

Please check your email inbox. I just reached out to you with a new password to your GitLab account.

Best regards, Mateusz



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Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Vue
  • MDB Version: 6.0.1
  • Device: pc
  • Browser: chrome
  • OS: linux
  • Provided sample code: No
  • Provided link: No