Topic: Subscribers not showing up

luthersites pro asked 4 years ago

I installed BrandFlow on our site, copied the code per your instructions (including the modification and changing the container ID to ours).  When I go to our website (, a secure site), the option to receive notifications appears and I Allow.  I did the same on my phone and again, I allow notifications. However when I go to brandflow, to push notifications and lists, I expect to see 2 subscribers, but I see 0 subscribers.  I've closed my browser, logged out and back in, and no change. Is there something I'm missing?  Shouldn't I see at least 2 subscribers (my pc and my phone)?

Sebastian Kaczmarek staff answered 4 years ago

I have just checked your container and I see 7 subscribers at this very moment. Could you please check again?

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Specification of the issue

  • User: Pro
  • Premium support: No
  • Technology: BrandFlow
  • MDB Version: -
  • Device: PC
  • Browser: Firefox
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No