Topic: Purchased Single Use & Don't have MDBGO 1 Project

heath.h97 pro asked 3 months ago


Expected behavior I should be able to have 1 custom domain/MDB Pro project.

Actual behavior I receive "Failed To Load License Data"

I have contacted the email address that people have been referred to but have not received any replies yet.

Resources (screenshots, code snippets etc.) enter image description here


Filip Kapusta staff answered 3 months ago


Yes, but this is a licensing restriction for the Premium UI Kit license. It's not a description of a hosting service MDB provides. Please note this part of the detailed description:

If number of projects is unlimited you can use MDB tools in as many projects as you like, so you can have example.com, module.example.com but also example2.com, example.de and any other variation.

This is also further explained in the pricing page FAQ: https://mdbootstrap.com/docs/standard/pro/#section-faq enter image description here



We don't mention hosting on MDB PRO pricing. The only valid MDB GO offering can be found here: https://mdbgo.com/pricing/

Please note that MDB GO doesn't include domain registration.



Nevertheless, now we understand how this might be confusing. We'll think about improving the pricing description in order to avoid similar situations in the future.

Thanks for reporting this.



Resolution

Please use this link in order to access MDB GO Professional for free for 3 months. Make sure that it suits your needs! We recommend you use your MDB PRO license along with the MDB GO hosting to make the most out of MDB ecosystem. If you decide to get a refund for the Single Use license, please reach out to contact [at] mdbootstrap.com

Best regards,


heath.h97 pro commented 3 months ago

Thank you for clarifying. I understand it now. Even though I didn't purchase it for that specifically, so all is well.

Thank you.


Filip Kapusta staff answered 3 months ago


It seems you have purchased the Single Use license for MDB PRO. You are able to use the PRO UI KIT in one of your projects/domains. You should be able to download it here: https://mdbootstrap.com/profile/my-orders

MDB GO hosting is a separate product, you can purchase the hosting here: https://mdbgo.com/pricing/


heath.h97 pro commented 3 months ago

Hi Filip,

It states in the MDB Pro pricing page I get 1 Domain/Project?

"The project is defined as a domain / app. Even with 1 project you can have multiple subdomains. I.e. with 1 project you can publish your app on example.com domain, and have an additional module at module.example.com domain. If number of projects is unlimited you can use MDB tools in as many projects as you like, so you can have example.com, module.example.com but also example2.com, example.de and any other variation."

https://mdbootstrap.com/docs/standard/pro/#section-pricing


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Status

Closed

Specification of the issue

  • User: Pro
  • Premium support: No
  • Technology: MDB CLI / MDB GO
  • MDB Version: 3.4.0
  • Device: macOS
  • Browser: Google Chrome
  • OS: Ventura 13.3.1
  • Provided sample code: No
  • Provided link: No