Topic: Cancel Subscription Page is broken
Expected behavior I can cancel my subscription to switch to different package (e.g essential => advanced or back) (Disabled all adblockers)
Actual behavior The page is broken and cannot be used. You can not click through the stepper.
Resources (screenshots, code snippets etc.)https://usercontent.mdbootstrap.com/mdb-images/support/ca41a516-021d-48a7-8892-93a62756d3c0-mdberror.jpg
Your subscription has already been cancelled via PayPal.
Keep in mind that if you cancel the subscription directly in the PayPal dashboard, its not necessary to also cancel it on the MDBootstrap.com website.
I’m really sorry for the issues you faced when trying to cancel your subscription. I’ve already shared the problem with our developers so they can work on fixing it.
You should now be able to upgrade to the Advanced license whenever you’d like.
If the issues keep occurring - please reach out on our support forum in the Customer Support category.
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Answered
- ForumUser: Premium
- Premium support: Yes
- Technology: Customer Support
- MDB Version: -
- Device: PC
- Browser: Chrome / Edge
- OS: Windows
- Provided sample code: No
- Provided link: Yes