Topic: Refund for Auto Renewal
We were not aware that auto-renewal was enabled on our account.
Could you please cancel our subscription and issue a refund?
Additionally, I’d like to request that the credit card associated with this account be removed from your records.
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Status
Opened
Specification of the issue
- ForumUser: Priority
- Premium support: Yes
- Technology: Customer Support
- MDB Version: MDB5 9.2.0
- Device: windows
- Browser: edge
- OS: windows
- Provided sample code: No
- Provided link: No