Topic: Topic: Not receiving activation email

johnvo pro asked 3 weeks ago


Expected behavior Receiving activation email

Actual behavior Your account is not verified. Please check your email for the verification link.

Resources (screenshots, code snippets etc.) Contacted via email multiple times without any response


Mateusz Leciejewski staff answered 2 weeks ago


Hi,

Could you please clarify which activation or verification email you’re referring to?

Once we know which part of your account or service this relates to, we’ll be happy to assist further.

Best regards,

Mateusz



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Status

Answered

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: Customer Support
  • MDB Version: MDB5 9.0.0
  • Device: Laptop
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: No