Uploader from Cloud storage issue


Topic: Uploader from Cloud storage issue

splico pro premium asked 2 months ago

Expected behavior uploader upon the choosing the file accepts and uploads correctly. Actual behavior Choose any cloud storage, choose file PDF or even some picture formats, process the upload results in 0 byte file uploaded to the server Resources (screenshots, code snippets etc.)


splico pro premium answered 2 months ago

any update? or solution


Grzegorz Bujański staff answered 2 months ago

It is about the File upload plugin? What do you mean by cloud storage upload? Do you want to add a file that is in cloud storage like Google drive/OneDrive?


splico pro premium answered 2 months ago

yea its the plugin I am talking about...

so we found issue, actually customers of ours found it for us... the issue is if on mobile, and some browsers desktop you try to use uploader, you select file from any of the cloud storages like google drive, iCloud or something like that and press upload, the uploaded file is 0 bytes. and that is causing problem for us since they are sending personal documentation about them to us for review.... and we have no way around it.


Grzegorz Bujański staff answered 2 months ago

We'll check it. I understand that 0 bytes show up as the size of the file already sent to the server?


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: jQuery
  • MDB Version: 4.19.1
  • Device: IOS, Android
  • Browser: safari, chrome
  • OS: any
  • Provided sample code: No
  • Provided link: No