Topic: Cannot cancel subscription

software-design priority asked 2 months ago


Expected behavior Can cancel the subscription via website on the cancelation button

Actual behavior Shows the two steps but can't continue.

Resources (screenshots, code snippets etc.) enter image description here


Rafał Radziszewski staff commented 2 months ago

Hello, I have contacted you via email address :) Best regards, Rafał


hyliacom premium answered 3 weeks ago


A month later and the option to cancel the subscription still does not work.

I would like to cancel my active subscription and you do not allow it.


Rafał Radziszewski staff commented 3 weeks ago

Hello, I have contacted you via email address :) Best regards, Rafał



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Status

Answered

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: Other
  • MDB Version: -
  • Device: Desktop
  • Browser: Chrome / Safari
  • OS: macOS
  • Provided sample code: No
  • Provided link: No