Questions regarding the License Subscription

Topic: Questions regarding the License Subscription

francesco.petrosino.sw free asked 2 days ago

I am contacting you to request some specific details regarding your subscription licenses.

I am particularly interested in the AI Support - Advanced plan, but I have a few questions before proceeding:

Comparison: Could you please clarify the main differences between the AI Support - Advanced license and the Teams & Enterprise - with 2 developers?
Billing Structure: Regarding the price of €79: is this a one-time payment covering the full 12 months, or is it a monthly fee? Also, does this amount include taxes/VAT?
Post-Expiration Access: If I decide not to renew after the initial 12 months, will I still be able to use the PRO components and plugins in my existing projects, or will they stop working immediately?
Renewal Policy: What happens if I accidentally miss the renewal date? Will there be any service interruptions or downtime for my live projects?
License Assignment: How is the license tied to the developer? How it works?

Thank you in advance for your help.

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Mateusz Leciejewski staff answered 10 hours ago

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Hello,

Please find detailed answers to your questions below:

1/ License Comparison (AI Support - Advanced vs. Teams & Enterprise - 2 Developers)

The AI Support - Advanced license is designed for an individual developer. It includes access to all PRO components, plugins, updates, documentation, and advanced AI support for a single developer.

The Teams & Enterprise - 2 Developers license, on the other hand, is intended for team usage. It allows two developers to work concurrently with PRO components under one organization and includes team-oriented features such as shared usage rights, extended commercial terms, and enterprise-level support options.

In short, the main difference lies in the number of developers covered and the scope of usage (individual vs. team-based).

2/ Billing Structure (€79)
The price of €79 is a one-time payment that covers 12 months of access. This is not a monthly fee.

3/ Post-Expiration Access
If you choose not to renew your license after the initial 12 months:

You may continue using PRO components and plugins in all existing projects.

Your applications will not stop working, and there will be no forced removal of PRO features.

However, you will lose access to updates, new features, and support after the license expires.

4/ Renewal Policy & Missed Renewal Date
If the renewal date is missed:

There will be no downtime or interruption for live or deployed projects. Your existing implementations will continue to function normally. You can renew the license at a later time to regain access to updates and support.

5/ License Assignment (How It Works)

The license is assigned to an individual developer, not to a specific project or domain.
This means:One developer may use the license across multiple projects. The license should not be shared with other developers unless a team license is purchased.

Usage is tied to the licensed developer’s account.

If you have any additional questions or need help choosing the most suitable license, please feel free to contact us again.

Kind regards,

Mateusz

Please insert min. 20 characters.

Hello,

Please find detailed answers to your questions below:

1/ License Comparison (AI Support - Advanced vs. Teams & Enterprise - 2 Developers)

The AI Support - Advanced license is designed for an individual developer. It includes access to all PRO components, plugins, updates, documentation, and advanced AI support for a single developer.

The Teams & Enterprise - 2 Developers license, on the other hand, is intended for team usage. It allows two developers to work concurrently with PRO components under one organization and includes team-oriented features such as shared usage rights, extended commercial terms, and enterprise-level support options.

In short, the main difference lies in the number of developers covered and the scope of usage (individual vs. team-based).

2/ Billing Structure (€79) The price of €79 is a one-time payment that covers 12 months of access. This is not a monthly fee.

3/ Post-Expiration Access If you choose not to renew your license after the initial 12 months:

You may continue using PRO components and plugins in all existing projects.

Your applications will not stop working, and there will be no forced removal of PRO features.

However, you will lose access to updates, new features, and support after the license expires.

4/ Renewal Policy & Missed Renewal Date If the renewal date is missed:

There will be no downtime or interruption for live or deployed projects. Your existing implementations will continue to function normally. You can renew the license at a later time to regain access to updates and support.

5/ License Assignment (How It Works)

The license is assigned to an individual developer, not to a specific project or domain. This means:One developer may use the license across multiple projects. The license should not be shared with other developers unless a team license is purchased.

Usage is tied to the licensed developer’s account.

If you have any additional questions or need help choosing the most suitable license, please feel free to contact us again.

Kind regards,

Mateusz

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