Unable to grant access to gitlab or documenation for second

Topic: Unable to grant access to gitlab or documenation for second team member

igor.desfosses pro premium asked 10 months ago

1. Expected behavior for granting access to Gitlab

Via the orders page https://mdbootstrap.com/profile/my-orders/ I should be able to grant access to gitlab for another team member as my MDB-PRO license provides for 3 users.

enter image description here

When I click "Save" after adding a second user, I get to see both the messages "Saved!" and "Warning! Some members couldn't be changed. Please try again or contact us".

enter image description here enter image description here

I tried before the weekend and I just retried again without success. After refreshing the page, still only 1 user was added.

2. Expected behavior for granting access to Documentation and CLI

Currently we only have access to all documentation and CLI-integration via the account that purchased our license. We are unsure how we to grant access to other team members.

Adam Jakubowski staff answered 10 months ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to contact@mdbootstrap.com

I've reached out to you via email address assigned to your mdbootstrap account.

Best regards, 

Adam From MDB

igor.desfosses pro premium answered 10 months ago

Hi Adam,

That works for me. I could never find this means of communication and wherever I was looking for support or contact information, I was redirected to this forum.

KR, Igor

Please insert min. 20 characters.


Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: N/A
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: Yes