Topic: Refund of auto renewal
jimy6brown
free
asked 22 hours ago
I already sent an email on Monday (and again yesterday) regarding this matter but have not yet received a response perhaps the emails did not arrive? Our subscription was automatically renewed on Monday; however, we no longer need MDBootstrap, and it seems the automatic renewal was not deactivated as intended. We kindly request a full refund of the amount automatically debited via PayPal. myccpay com
Mateusz Leciejewski
staff
answered 13 hours ago
Hello,
Thank you for reaching out and letting us know about the situation. I’m sorry to hear that your subscription was renewed unintentionally.
I’ve already replied to your email sent from the address associated with your account — please check your inbox (and spam/junk folder just in case).
Best regards,
Mateusz
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Answered
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