Topic: Refund of auto renewal

jimy6brown free asked 22 hours ago


I already sent an email on Monday (and again yesterday) regarding this matter but have not yet received a response perhaps the emails did not arrive? Our subscription was automatically renewed on Monday; however, we no longer need MDBootstrap, and it seems the automatic renewal was not deactivated as intended. We kindly request a full refund of the amount automatically debited via PayPal. myccpay com


Mateusz Leciejewski staff answered 13 hours ago


Hello,

Thank you for reaching out and letting us know about the situation. I’m sorry to hear that your subscription was renewed unintentionally.

I’ve already replied to your email sent from the address associated with your account — please check your inbox (and spam/junk folder just in case).

Best regards,

Mateusz



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB React
  • MDB Version: MDB5 8.0.0
  • Device: MDB58.0.0
  • Browser: Chrome
  • OS: MDB58.0.0
  • Provided sample code: No
  • Provided link: Yes