Topic: account details change, error

Sylwester free asked 11 months ago


Expected behavior to be able to change details, like login, password

Actual behavior error

Resources (screenshots, code snippets etc.)

attempt to change details returns in error


Arkadiusz Cacko staff commented 11 months ago

Hi, does the issue still persist? Can you provide more details or screenshot?


Sylwester free commented 11 months ago

it does, it even changed my username on its own.... to something I didn't do.... cant place screenshot as for my own protection. it did let me change public info thou


Großmeister T priority commented 11 months ago

Still not working, backend answer:

https://mdbootstrap.com/wp-admin/admin-ajax.php {"status":0,"message":"Error"}

One thing I noticed: yesterday there was my email address filled in as username, today it is my real name. So something happened, but changing the username still ends in an error.


Arkadiusz Cacko staff commented 11 months ago

I checked your accounts once again and the settings form should work fine. Can you check this form on incognito mode in your browser or try different browsers? Maybe some browser extensions cause error.


Großmeister T priority answered 11 months ago


Same here: when I change my username an error pops up.



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Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 6.4.2
  • Device: Nitro 5
  • Browser: Chrome
  • OS: Win 10 Home
  • Provided sample code: No
  • Provided link: No