Topic: account details change, error

Sylwester free asked 9 months ago

Expected behavior to be able to change details, like login, password

Actual behavior error

Resources (screenshots, code snippets etc.)

attempt to change details returns in error

Arkadiusz Cacko staff commented 9 months ago

Hi, does the issue still persist? Can you provide more details or screenshot?

Sylwester free commented 9 months ago

it does, it even changed my username on its own.... to something I didn't do.... cant place screenshot as for my own protection. it did let me change public info thou

Großmeister T priority commented 9 months ago

Still not working, backend answer: {"status":0,"message":"Error"}

One thing I noticed: yesterday there was my email address filled in as username, today it is my real name. So something happened, but changing the username still ends in an error.

Arkadiusz Cacko staff commented 9 months ago

I checked your accounts once again and the settings form should work fine. Can you check this form on incognito mode in your browser or try different browsers? Maybe some browser extensions cause error.

Großmeister T priority answered 9 months ago

Same here: when I change my username an error pops up.

Please insert min. 20 characters.


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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 6.4.2
  • Device: Nitro 5
  • Browser: Chrome
  • OS: Win 10 Home
  • Provided sample code: No
  • Provided link: No