Topic: Bug: Email login requires verification, but no email arrives (Google Login works)

k.stepanova pro asked 3 weeks ago


Logging in with my login and password isn't working. It says I need to verify my email address, but I am not receiving any emails.

I eventually logged in via Google, thinking this would verify my email, but I still cannot log in using my email and password.

Please help me resolve this issue. Is it possible to manually mark my email status as verified?

screenshot


Mateusz Leciejewski staff answered 2 weeks ago


Hello,

I’ve updated your account by transferring it from a social login to a standard account.

Additionally, I’ve sent you a password reset email. Please use the link in that message to set a new password and then try logging in again with your credentials.

If you still experience any issues or don’t receive the reset email, please let me know and I’ll be happy to help further.

Best regards,

Mateusz



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Status

Answered

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 9.3.0
  • Device: Mac
  • Browser: Chrow
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No
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