Topic: Cannot access PRO Templates

jzraibi priority asked 1 year ago


Expected behavior When logging in to MDB Portal to have access to all resources because i have purchased the full advanced bundle Actual behavior

when i login it keep showing me: Access restricted you need to upgrade

i have contacted the support via email multiple times but no answer

Resources (screenshots, code snippets etc.)



Hello,

All questions regarding MDB licensing, products, partnerships, and other non-technical queries - it should be asked directly to contact@mdbootstrap.com

We have already replied to the message you wrote to us.

Keep coding,

Mateusz


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Status

Closed

Specification of the issue

  • User: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: PC
  • Browser: Chrome
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No