Topic: Cannot get code for any of the snippets even with PRO Subscription

annrap1d priority asked 2 years ago

Expected behavior I am a Pro User with design blocks as available. I believed it is highest level of subscription you have ( except the bundle). Whenever I click on getting any code, I keep getting a message that I am not authorized and it is only available for Pro users?. Did I miss something?. I do not see any Pro subscription. This is frustrating. If i cannot get a design block, what is the point of this subscription> Actual behavior I could not get any code from the design blocks and the subscription I paid for includes all the code snippets for design blocks. Resources (screenshots, code snippets etc.)

Sebastian Kaczmarek staff commented 2 years ago

Does the problem still persist? We are encountering problems with our internal infrastructure which leads to situations like that. Getting it stable is our highest priority right now and we are working on that at this very moment.

Sebastian Kaczmarek staff commented 2 years ago

@vrannang1 We have just finished getting our server stable. Are you still encountering the issue?

Please insert min. 20 characters.


Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.



Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: Desktop
  • Browser: Opera
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: No