Topic: goes unanswered

svierregger free asked 2 years ago

Expected behavior Prompt response to customer service / order / license issues.

Actual behavior Have sent multiple emails over multiple days to with no response. I have a problem with order #134918 that needs to be resolved.

Somebody please check the customer service email account and respond to my issue.

Sorry about spamming the tech support forum but there seems to be no other way to reach anybody in customer service.

Thank you

Sylwia staff answered 2 years ago

Our team contacted you via e-mail about this.

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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 3.10.2
  • Device: laptop
  • Browser: Chrome
  • OS: win 10
  • Provided sample code: No
  • Provided link: No