Datepicker and Timepicker pages do not work on your website


Topic: Datepicker and Timepicker pages do not work on your website

anestismav pro premium priority asked 4 months ago

Expected behavior Datepicker popup should disappear
Actual behavior Datepicker popup stays on the page, you must press F5 to refresh page

Resources (screenshots, code snippets etc.)


Michał Duszak staff answered 4 months ago

Yes, those three webpages work correctly for me. I guess there is a problem with animations in your system.

Can you check those OS settings and confirm that the animations are not turned off?

OSX: Settings > General > Accessibility > Reduce Motion

IOS: System Preferences > Accessibility > Display > Reduce Motion

Windows: Settings > Ease of Access > Show animations in Windows

This issue has high priority and we are planning on fixing in the nearest release.


anestismav pro premium priority commented 4 months ago

Thank you very much. This solved the issue. Since I can't remember to have changed that setting in the past, the question now is, if we can expect the user/customer to have it active. Otherwise these elements are useless.


Michał Duszak staff commented 4 months ago

In the nearest future we plan on adding support for these users, so that datepicker will still be fully usable.


Michał Duszak staff answered 4 months ago

Hello, could you provide more details on this issue? Could you reproduce this issue in a snippet?


anestismav pro premium priority commented 4 months ago

Just try your samples. Even the basic example doesn't work on the page or in sandbox. You get the calender displayed, but after selecting the date, whatever you click, the popup stays there. You must refresh the page to get rid of the calender popup. Datepicker and DateTimepicker have the same behavior. The Timepicker examples just do not show the popup. Can you confirm that the examples on those three webpages work correctly for you?


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.10.2
  • Device: Windows
  • Browser: MS Edge and Firefox
  • OS: Win 10
  • Provided sample code: No
  • Provided link: No