Topic: I cannot access my pro account. I cannot login a

Swing Office pro asked 3 years ago

Expected behavior I want to login to access Design blocks and other pro features.

Actual behavior Although I'm loged in, the acces to Design blocks, for exemple, says that is restricted for Pro Users (that I am). And trying to log in again your sistem fails, showin a red label on the bottom left side.

Resources (screenshots, code snippets etc.) I am a pro user

Mateusz Leciejewski staff answered 3 years ago

Dear @Swing Office

The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to

I've reached out to you via email address assigned to your mdbootstrap account.

Keep coding, Mateusz


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Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 3.5.1
  • Device: Mac
  • Browser: chrome
  • OS: OS
  • Provided sample code: No
  • Provided link: No