I was able to see the PRO snippets a few days ago and now fo


Topic: I was able to see the PRO snippets a few days ago and now for some reason I can not view them at all. Why is this happening?

Brandon Thompson pro asked 9 months ago

Expected behavior

Actual behavior enter image description here Resources (screenshots, code snippets etc.)


Sebastian Kaczmarek staff pro premium commented 9 months ago

Sorry for the inconvenience. Does the issue still persist? We had problems with our internal infrastructure recently that have been fixed now. Please let me know.


Alistair Wilson pro premium priority commented 9 months ago

I'm seeing the same problem, recently purchased and can download the code but not see the Pro sections.


Arkadiusz Cacko staff pro premium priority commented 9 months ago

Hi @Alistair Wilson, sorry for the inconvenience. I've added missing permissions to your account. Regards


awren pro premium priority commented 9 months ago

I am having the same issue I purchased the Pro Advance yesterday and can not access any of the features in the website to view code snippets, or the builders tools.


Arkadiusz Cacko staff pro premium priority commented 9 months ago

Hi @awren, sorry for the inconvenience. I've added missing permissions to your account. Regards


Ghoster premium commented 5 months ago

now i having the same problem


Sebastian Kaczmarek staff pro premium commented 4 months ago

@Ghoster Sorry for the inconvenience. Your problem should be solved now.


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: Macbook
  • Browser: Google Chrome
  • OS: MacOS
  • Provided sample code: No
  • Provided link: No